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Corvid88 SDI Card not showing...

Hope you can help...

I've been a Wirecast user for 7 or 8 years or so.

We have a HDMI Wirecast Gear box that I use in one part of our building, and we've just upgraded our main studio (that used to be Firewire based... yes, you read that right!) with shiny new PTZ Optic Cameras, a new workstation, and various other bits.

As per the title, my Corvid88 SDI card is not appearing as a source when I try to set up a new project in Wirecast 14.3. I tried it in a demo version of 15 too without any joy.

I'm on an HP Z6 G4 workstation running Windows 10, with an 18 core Xeon Gold 3ghz processor, 96gig of RAM, and an nVidia Quadro P2000 GFX card.

Our 5 cameras show in the capture software we use, as well as in OBS studio.

The AJA website shows that Wirecast supports the card.

What can I try?

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 mths ago
    • Reported - view
    RuffKut said:
    Corvid88 SDI card is not appearing as a source

     It's not a card we've tested. You'd need to make sure the card's driver and firmware are current. You may want to test in VLC to see if the card is seen and video can be captured.

    RuffKut said:
    new project in Wirecast 14.3.

    You should be on Wirecast 14.3.4 or, better 15.1.2 (you can always test with the free trial) as updates include fixes. 

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    • RuffKut
    • Husband. Father. Editor. Geek.
    • RuffKut
    • 2 mths ago
    • Reported - view

    Hi Craig,

    Thanks for getting back to me... I've never used VLC to see a capture card before, but I'll Google and take a look.

    The drivers and firmware are up to date. It is 14.3.4 that I'm on, but I did also try on 15.1.2.

    FYI, here's the link to the AJA site that lists the compatibility: https://www.aja.com/compatibility/corvid

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 mths ago
      • Reported - view

      RuffKut They list Wirecast so it should work. You may want to confirm the version and the details with them for any specific settings. Generally, if things work with VLC they should work with Wirecast.

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    • RuffKut
    • Husband. Father. Editor. Geek.
    • RuffKut
    • 2 mths ago
    • Reported - view

    Craig,

    On further investigating/Googling, AJA have a piece of software used to configure and test various cards so I installed it on the off chance... and as it was installing "Wirecast Support" flashed up as one of the components!

    Low and behold, I can now see all five feeds coming in!

    I'll do some more testing tomorrow, but it seems like this hurdle has been jumped.

    Thanks!

    Gary

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 mths ago
      • Reported - view

      RuffKut 👍

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    • RuffKut
    • Husband. Father. Editor. Geek.
    • RuffKut
    • 2 mths ago
    • Reported - view

    For reference (any others with a similar issue), this is the software I downloaded - AJA Software Installer v16.2.2 - Windows

    ... from here: https://www.aja.com/products/kona-5#support

    It seems to be the same download for the whole AJA family of cards.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 mths ago
      • Reported - view

      RuffKut Thanks for that. It should be helpful for other users to know that.

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