Unreliable cursor adjustability

On the latest project I'm working on, I'm finding that sometimes toggling "Show Mouse Pointer" in the Screen Recording tab is not being respected. In fact, a single recording may respect the checkbox and hide the cursor — and then suddenly stop hiding the cursor mid-clip.


Screenflow Version 10.0.5 (31892)


Mac OS 12.3.1 (21E258)

MacBook Pro (16-inch, 2021)

Apple M1 Max


No external display attached

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 mths ago
    • Reported - view

    Thanks for reporting this. 
    What programs are open on your desktop?
    What happens if you just record Finder and use its menus?
    Can you provide us with a short sample document that shows this issue?

    Since these issues may be OS related, can you try updating to macOS 12.4 and see if that fixes the issue?

Like Follow
  • 5 mths agoLast active
  • 1Replies
  • 15Views
  • 2 Following