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Unreliable cursor adjustability

On the latest project I'm working on, I'm finding that sometimes toggling "Show Mouse Pointer" in the Screen Recording tab is not being respected. In fact, a single recording may respect the checkbox and hide the cursor — and then suddenly stop hiding the cursor mid-clip.

 

Screenflow Version 10.0.5 (31892)

 

Mac OS 12.3.1 (21E258)

MacBook Pro (16-inch, 2021)

Apple M1 Max

 

No external display attached

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 mth ago
    • Reported - view

    Thanks for reporting this. 
    What programs are open on your desktop?
    What happens if you just record Finder and use its menus?
    Can you provide us with a short sample document that shows this issue?

    Since these issues may be OS related, can you try updating to macOS 12.4 and see if that fixes the issue?
     

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  • 1 mth agoLast active
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