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How to stop an export?

Hello -

How does one cancel an export mid-export? Do I have to let the process go on through completion? It's probably easy but I haven't figured it out yet. :(

Thanks for your help.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
    • Reported - view

    Just hit Cancel in the progress bar near the bottom of the screen.

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    • CraigS Hi I click cancel but it does not cancel at all. It has stopped exporting que video and I can't do nothing more because it says I have to wait until all export is done. It's a 5 min video and the export has started 30 minutes ago. Any clue? Thank you :)

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 10 mths ago
      • Reported - view
      Elisabete Sales said:
      I click cancel but it does not cancel at all.

       ScreenFlow 10.0.3?
      What macOS (be specific)?
      What Mac model (be specific)?
      Any imported files?

      Elisabete Sales said:
      It has stopped exporting que video and I can't do nothing more because it says I have to wait until all export is done.

       Please provide a screenshot showing that you have to wait.
      What are your export settings and to what drive are you exporting?
      What else is running?

      Please take a screenshot of Apple Activity Monitor so we can see the processes running.

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    • CraigS I had to shut down the computer, clear some files and then it worked. Thanks for your answer :)

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 10 mths ago
      • Reported - view

      Elisabete Sales Sounds like a process got hung. Sometimes you can force quit the process in Activity Monitor but rebooting the computer does that as well of course. 

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  • 🤦‍♂️Thanks.

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  • Status Answered
  • 10 mths agoLast active
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