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Wirecast 4.3 Upgrade Button

Wirecast 4.3.1 Pro, Windows 10 Pro x64 Version 1903 Build 18362.239

We are trying to upgrade from our Wirecast 4.3 Pro licensed product to the latest version. In the "Preferences" menu of Wirecast 4.3 Pro, we have successfully activated our license but the "Upgrade" button is grayed out. When looking at the upgrade instructions on the website, it says we need to click this button to get the discounted upgrade price. How can we get this button to work?

(I've already deactivated and reactivated the license, and the problem persists)

Thanks

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  • You'll no longer be able to Upgrade with the Program with Wirecast 4 series.

    See the instructions at the bottom of this linked page. Instructions for upgrading from versions 4 through 7. Basically, make sure version 4 is activated. Then download the current version which is 12.2. The direct link to that is in the instructions. Then start Wirecast 12 and go to the Preference > Software Upgrade tab. It should detect the version 4 license and then you can Upgrade from within 12 to activate.

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  • 3 mths agoLast active
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