Return and spacebar seem not to switch shots in 7.4?

Title basically says it all - I installed 7.4 and now it's only responding to <CMD>G instead of return and spacebar. Just me?

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28replies
  • Same here, unfortunately!  😞

    Tried it on 2 different systems (MacPro, MacBookPro)

    Is there a timely fix or do I need to downgrade?

    Reply Like
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • Reported - view

    Both of you absolutely report this

    Wirecast Support Form

    Reply Like
  • done.

    Reply Like 1
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • Reported - view

    Thanks for doing that.

    Reply Like
  • fyi - here's their response:

    ".....

    Thank you for your reply. This is regarding your support case referencing: Return and Spacebar seem not to switch shots in 7.4.

    Hotkeys on the mac have issues and the engineers are aware of it. Currently spacebar and enter have been changed to control the transition spaces, but they currently aren't working.

    Go or what spacebar use to do, is now set to Command G and Control G on Windows, which you can see in the menu.

    We appreciate your patience in this.

    Best regards,

    Telestream Desktop Support

    ...."

     

     

     

    Reply Like
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • Reported - view

    Chris Randel Thanks for posting that. It looks like the coders are investigating resolutions.

    Reply Like
  • Oh dear, back to 7.3 until this gets fixed. A rather big oversight to release 7.4 with this glaring issue?!

    Reply Like 1
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • 1
    • Reported - view

    Coders are hard at work on this issue. Sorry about that.

    Reply Like 1
    • YB
    • 2 mths ago
    • Reported - view

    I just instal 7.4 but I need to goto back to 7.3, I can't take the risk 

    I guess it will be fixed in 7.5?

    Thanks

    Reply Like
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • Reported - view

    Although for many, 7.4's ability to use Facebook's Scheduling is a significant feature. For many it hinges on muscle memory since Command (Mac) or Control (Windows) G  still perform the same function. We do aim to fix this of course.

    Reply Like
    • YB
    • 2 mths ago
    • 1
    • Reported - view

    Indeed, significant feature! but I will wait that both work perfectly to do the update. To me it's like switching places of gaz pedal and brake (driving analogy).

    Thanks a lot

    Reply Like 1
  • Single keys for functions is the way forward. <anything> plus <anything> is a ball-ache, and frustrating if you're self-driving a live show (as we do). Not so bad if you're just driving it, but when you're onscreen (don't want to use the word "talent"!) single keys - big ones - are best!

    Reply Like 2
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • 1
    • Reported - view

    Personally I prefer single key hotkeys as well. 

    Reply Like 1
  • I have had the same problem and prefer spacebar and return button. Doing a live broadcast and trying to look down to be sure you hit "CMD" and "G" is much more difficult than hitting the spacebar.  Sometimes you can't even look down.

    Reply Like 1
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • Reported - view

    Ben Fama Jr. Do make sure you fill out the previously posted Support Form. The greater the number of reports the greater the potential influence on priority. Although I suspect the priority might be high, seeing more reports can be helpful.

    Reply Like
  • sigle key hotkeys are great, agree. I have a workaround for that. I use the palette gear buttons (in keyboard mode as there is no direct integration like with Adobe) and can switch between shots with a very cool button. That makes my live life very easy.

    Reply Like 1
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • Reported - view

    Jens Jarke looks like a great customizable gadget.

    Reply Like
  • It looks like 7.5 fixed the return and spacebar to switch shots. Anyone else experience this also?

    Reply Like 1
  • Timothy Arthur  thanks for the info, have to try it asap and report back.

    Reply Like
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 2 mths ago
    • Reported - view

    Timothy Arthur Thanks for that confirmation.

    Reply Like
  • Jens Jarke Pallette Gear! Very cool, thanks for the tip. A little pricey, but nice-to-have gadget. It's going on my wish list.

    Reply Like
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 1 mth ago
    • Reported - view

    We love cool user tips and gadget recommendations.

    Reply Like
  • Timothy Arthur finally had some time to test latest Wirecast Pro version (7.5) again.

    it looks like they have fixed the issue with space&enter on MAC. thanks!

    on PC, i still have issues, but these may be related to general instability of Wirecast 7 on windows?!

    when i run WC6.0.8PRO on this machine, everything's just running perfectly smooth.

    when i run WC7.5PRO on that same system, it is a complete nightmare! inputs of keyboard and mouse start to lag or the program does not react at all, video glitches when switching between sources, sudden crashes, .... i could go on and on, but should probably open a new thread for it.... 

     

     

     

     

     

     

    Reply Like 1
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 1 mth ago
    • Reported - view

    Chris Randel If you're having issues with WIrecast 7.5 on the same machine in which 6.0.8 runs fine, please report it. You do need to be very specific because if support can't verify and they're not getting other user reports then it may be system config related.

    Reply Like
  • CraigS yes, of course, this is on my to do list, Craig!

    Am I the only one who is experiencing issues with Keyboard&Mouse (among others) on WC7.5PRO?

     

    Reply Like
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 1 mth ago
    • Reported - view

    Chris Randel I haven't seen other reports since 7.5 was released. If possible you can try on a second computer even if it's only running in demo mode.

    Reply Like
  • I experienced very similar issues like Chris Randall described.
    My solution was: moving to vMIX, and now I am very happy.

    Sorry, but my patience ran out.

    Wirecast 7.5 is same hopeless as other versions 7
     

    Reply Like
    • CraigSmoderator
    • Telestream Desktop Forum Moderator
    • 1 mth ago
    • Reported - view

    Indrek Viiret Let our developers know the reason you moved. They need to hear that.

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