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Switch 4 - Unable to open Blackvue DashCam Video

Team.

I have a blackvue video camera. I was curious as to what metadata they had in the mp4 files it produces. I tried opening these with Switch, and it beachballs on my mac.  I am required to force quit to get out of the app.

Version: 4.5.7
OSX: Mojave

Anything you would like in terms of debug/diagnostic logs to find and fix the issue?

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
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    Does the file play in VLC and Quicktime?

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      • Greg Kuhnert
      • wirecast.community
      • Greg_Kuhnert
      • 2 yrs ago
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      CraigS 

      CraigS said:
      Does the file play in VLC and Quicktime?

      Yes

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 yrs ago
      • Reported - view

      Greg Kuhnert Would you be willing to send me a link to the file or a sample so we can examine/test?

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  • 2 yrs agoLast active
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