Recording Missing

I created a screen recording. When asked the option to save as new document, or add to document, I clicked Add to Document. The pull down option was "Untitled", not dashboard tour. I gave it a name and clicked OK. Now I can't find the recording. Can someone help me with this please? 

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 mth ago
    • Reported - view

    Open the saved document Dashboard Tour since that's the document you added to. 

    You mention "I gave it a name" but I'm not sure what you mean by that. You can give a document a name when you save it but until then it's called Untitled.

    If you named and saved the document Dashboard Tour as it seems you have, then that's what you added it to. Then when you save the document again the file is moved from the Temp location to the document.

    Your recording should be in Dashboard Tour. If it's not then there may be steps missing in your description.

    I'm not sure what you mean by "I gave it a name"
    I'm not sure what the issue is with seeing "Untitled" in the pull-down since that's normal for an unsaved document.
    It's not clear why you expected to say Dashboard Tour when you hadn't yet named and saved the file.
    You mention you created a recording but you don't mention that you had a document open and whether it was already saved (named) or not.
    Sorry but I don't want to make assumptions and you seem to be missing steps.

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