Mix to Mono in Screenflow 6

Just updated to Screenflow 6 and I don't see the "mix to mono" button.  I see you can adjust with this weird slider, but not input an absolute value. 

 

 

And then when I have selected multiple audio tracks, I used to be able to mix all to mono at once. Now I can't!

 

 

This is frustrating because my microphone only records one channel and I need to mix all tracks of mono. Since screenflow doesn't have an option to do this when you record like most programs, I need to do it after the fact. Now you have taken this away all together. 

How can I fix this? 

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  • The pan pot can Center Pan it to both channels equally.
    Perhaps a button or click that automatically center panned (mixed to mono) would help.

    Please do request a Click to Center Pan button.
    Or maybe Mix to Mono on Input option.
    ScreenFlow Feature Request

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  • So are you confirming it is not possible to mix multiple tracks to mono at once? 

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    • Joel
    • YouTuber
    • 9 mths ago
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    Although it isn't true mono when dealing with stereo tracks, it does currently snap to centre pan. I would be more concerned about not being able to use the panning controls for multiple tracks at once like the OP pointed out. Even when two tracks share the same panning values selecting them at the same time still results in "Multiple values"

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  • Currently you can only act on one clip at a time. Please do request support for multiple selected clips.

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  • I have submitted it, but it seems this isn't a "feature" but a regression.

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  • I want to be able to mix audio to mono in several tracks with one button. This surely is a regression, I hope the functionality comes back soon.

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  • Feature in that it may be implemented in a new way given interface.

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  • Matti Pekkarinen Joel Can you also submit a request so this shows up on their radar? 

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  • Yes the number of requests can influence development priority. Each person should submit a request. The advantage of having a forum and posting is that others uses can see a good feature request and jump on it as well.

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  • Have you heard any update on this from this? I haven't got a response back yet

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  • If you submitted you'd get a case number. Given it's a change in the program it may take some time to determine how it might be handled.

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  • Okay - hopefully "put the checkbox back" isn't a huge undertaking - I'll look to hear back soon.

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  • If they give you more detailed info please do post it hear.

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  • For anyone reading this, I have very little faith this will be implemented anytime soon as I have not heard anything.

     

    I ended up buying Loopback which lets you create virtual microphone interfaces:

     

    https://rogueamoeba.com/loopback/

     

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  • Ouch. I'm going to get lots of angry people in my production environment. The same here - our sound cards have always recorded on one channel. The first thing is always "select all clips and switch audio to mono"

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  • Fill out the feature request form I posted. The more requests the more it can influence developer priority.

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  • If any of you want a different (potentially cheaper) solution other than https://rogueamoeba.com/loopback/ then I have created a tool in Keyboard Maestro that mixes the currently selected track to stereo, as desired.

     

    Find my post about it here

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  • Alas do request the feature and explain if you feel there's an urgency for it. Evaluation and time to implement a feature has many considerations and the developers tend not to reveal road maps because things come up.

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  • I just upgraded to Screenflow 6 and it´s not acceptable that the mix to mono check box is gone. Why should I use the weird sliders instead? 

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  • Yeah its a pretty huge oversight - still haven't heard anything at all from Telestream. Did you submit an issue?

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  • Matthias Hombauer currently you have to center pan the channel. Please do make the feature request (see the link on my first post).

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  • CraigS Thanks I sent a feature request

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  • Matthias Hombauer You're welcome of course. Obviously others are asking about it so the developers are investigating. The number of requests can influence the decisions.

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  • Agreed that this is frustrating. I submitted a feature request.

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  • One workaround I found: if all of your audio needs to be mixed as mono, you can check the "Mono" option in Export > Customize > Channels (see attached screenshot). Granted, this issue still needs to be fixed inside of the editor as sometimes you need to have both stereo and mono audio tracks in one project, but this should help for now for those of you like me who only have one mono mic and always want to mix to mono.

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  • Great tip.

    I would also like to add, to those listening in from Telestream: You created this forum and invited us in. We answered and started using it. We found some things we all agree on should be fixed. We discussed. We helped each other. And we did it with a friendly tone.

    While I do understand that you have a your formal processes for feature requests. If you ALSO want this forum to develop, expand and be useful - a thing would be that it is also a venue where the developers occasionally listen in.

    Whenever I feel a community is disconnected from the parent organisation I usually loose interest pretty quick. Even though Craig is here I must still get the impression that he is not disconnected in the same way that we are.

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  • Trevor D. Miller thanks for the tip.

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  • Mattias Karlsson Sjöberg the developers do focus on their job of coding and testing. I am the eyes and ears.

    The reason why the developers ask that each user fill out the form is so they have can have a direct quantification of demand as well as direct contact with the users. That allows for the, sometimes important, private channel of communication for things they'd prefer not to discuss in a public forum given the competitive nature of the industry.

    The reason why I often ask that when you fill out the form you link to the forum thread is precisely so the developers can read it. 

    Believe me when I say the developers do listen. As the eyes and ears I am a channel to the brain. It is up to each of you to provide the information so they can communicate back as they can, while they continue to focus on their main task, which is evaluating how to prioritize features and then do the coding.

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  • CraigS 

    My bad. It felt a bit as unnecessary work. Asking each of us to fill out a form when a group you started is in total agreement. But I understand why you work as you do.   

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  • Yes, and when they get several forms all pointing to the same thread, they know they have a discussion worth reading.

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  • It's one of the unfortunate, unintended results of the rise in independent developers. People are now much more used to having developers on demand and being able to communicate with them directly. Something not every company wants/can do. And at the same time many developers dislike communication also.

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  • sancarn Certainly. Coding and quality assurance testing take lots of effort and if the people doing that have to divide their attention, it can slow development and release.

    Some of the old timers may remember that ScreenFlow was VaraSoft originally. The same coders are now focused on making the best possible software for you rather than wearing too many hats.

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  • I know what you're saying. 

    But it's all a matter of opinion. A lot of people prefer developers who they can communicate with because they feel it creates more of a community atmosphere.

     

    As an example look at Minecraft. In the past the community was largely strong because they had contact with the developers and could influence the game's development. Recently it has felt like those who develop the game work outside the community, the community is weakening and people are moving onto other things.

     

    I don't disagree with you, developers focussing on development is great because they can be more productive but many people inside the community would claim that they prefer more influence over more development.

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  • Given the size of the user base and the amount of work the coders are doing, it would be an efficiency hit on their work. You may find that with many developers as the user base expands. 

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  • Thanks for reporting this issue, it has been resolved. Please stay tuned for the next update.

    Internal reference: FLOW-5876

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  • Here are my particular pain points with the implementation of this new feature:

    My USB audio interface (Focusrite Scarlett 2i4) hardwires its two inputs to left and right. So if you plug a single mic preamp into input 1, SF always records it as hard left. I take it this is not unusual.

    Previous versions of SF had the Mono switch, which I applied immediately after capture. I then edit, resulting in dozens if not hundreds of audio segments in a project. Some of those segments also have audio level adjustments etc. that I do not want to lose.

    I just opened an edited SF5 project in SF6. To my shock, all of my audio was panned hard left again - SF6 wasn't smart enough to translate the mono switch to center pan.

    I can edit the pan for one segment...but I still have dozens (if not hundreds, depending on the project) of other segments with the 'wrong' pan. I can't just copy and then paste properties, because I don't want to re-paste the audio levels; only the new pan settings. So, I cannot edit any old SF project in SF6 without wasting a very large amount of time fixing the audio.

    I thought a workaround would be extracting audio. If I extract one channel, I expect the new segment created would be automatically panned to the center, and the old segment would be muted. Neither happens; I now have doubled up audio, both panned hard left.

    On some of my projects, I have microphone in channel 1 and external audio in channel 2. I had hoped I could extract those two channels into two mono segments in one command. Apparently not; I either have to do two extracts and manual pans...or continue to render audio only, run an automated process in Adobe Audition, and re-import that.

    So - the newly-paid-for SF6 upgrade goes into the dustbin for now; I'll continue using SF5.

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  • I have team om 10 holding off. Especially after we noticed that legacy thing. But it's probably not long before 6.01 where it should be back.

    (a whole other solution would of course be to let us record just one channel to a mono track. so you would only need that check box when you did something wrong, instead of every time you do a recording…)

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  • Yes - I filed a feature request awhile ago for an audio configuration that would allow us to choose a mono input.

    Another thing to watch out for: If you record different material on channels 1 and 2, at least as of SF5 the waveform only displayed the "left" channel (channel 1).

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  • Mattias Karlsson Sjöberg make sure you file a feature request as well. It's important to explain how you might want it to work given the new context of multichannel recording.

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  • I have, and I must say I've been pleased with the internal feedback so far. In the past bug reports and feature requests didn't seem to get much beyond a sympathetic ear at the first point of contact, but I'm happy with what's on the table now for this issue.

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  • I too submitted a feature request just now, I would BEG the developers to NOT remove any functionality.. improve upon it, yes. But please don't remove it. I use the checkbox to mix to mono in every project.

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  • Dan Rollins the way ScreenFlow 6 handles audio channels is different than 5. There was no way to retain that function given ScreenFlow's multichannel handling. The developers will likely have to build something new that does something similar. 

    Note on Page 110 of the User Guide regarding the implemented pan buttons

     

    Note: This setup emulates how earlier versions of ScreenFlow behave: the left input channel is sent to the left output channel, and the right input channel is sent to the right output channel. Please be aware that the 'Mix to Mono' feature has been removed: this functionality can now be achieved with audio mixer's pan feature. 

     

    One isn't likely to mix 16 separate channels to mono as one might with a muxed 2 channel source. So there needs to be a rethink on how the user can mix 2 (which two?) to mono.

    The developers are investigating but I just want to make it clear that a function wasn't simply removed. A new way needs to be created.

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  • Understood, I have faith in your developers to be able to bring this as an option again. My business is 100% dependant on efficiency and when I have created a workflow around my projects (and muscle memory) it brings efficiency to a screeching halt when there is a surprise roadblock like this. 

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  • Do make the feature request (see my first post in this thread). We'll investigate how we might do it.

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  • Just curious but why was the mix to mono export option not satisfactory?

    I also used mix-to-mono as a matter of course in v5 because my mic was very weak in one channel. After addressing the mic issue, the default setup seemed just fine to me. Perhaps my situation was unique.

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  • Editing with headphones is difficult. And you might have stereo background music and mono recorded speech. A mono record option would be better all together, but I believe I used to ask about that way back in version 1. But it wasn't possible. So we all settled with the "mix to mono"-switch as second best.  

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  • @Mattias Please help me understand the difficulty with editing stereo. If I had background music, it would be in a separate track so the ducking can be used. In editing, I'd just mute that track if it was bothering me.. 

    I'm trying to see use cases for mono that don't relate to defects and shortcomings in external input devices (microphones, etc.). As I mentioned earlier, my only need for mix-to-mono was to compensate for a mic that was either weak or not properly positioned.

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  • Most high end sound cards comes with dual microphone inputs. To record stereo or two microphones at the same time.

    But in 99% of the Screenflow use cases in my company we record a single microphone. As there's no "record a single channel"-feature in Screenflow all recording sessions gives you a sound/video file with the speaker in the left ear.

    Editing and monitoring using speakers or headphones is difficult when the sound comes from one ear.

    So the first thing you have to do, every time you have recorded something, is to find the audio tab and "switch to mono". From ten times a day, to a hundred if you record additional fragments here and there.

    That is the difficulty that I believe all of us who have complained above have.

    What we most of all would like is "record the single microphone as a mono file"-function. But my understanding is that we can't have that. So we have all settled with the quick clicking in the audio tab.

    That used to be simple and didn't require much thinking. A hassle, but not a big hassle.

    Now suddenly it isn't quick clicking anymore. It slows down the workflow and it increases the cognitive load. What you really want to do is to start working on editing what you just have recorded, but instead you need to concentrate on "fixing" the audio. 

    Many times what you have recorded is a 3-4 second bit of dialogue sound to replace or fix a mistake. And all you want to do is as fast as possible edit it into the screen recording. 

    That is kind of it.

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  • Mattias Karlsson Sjöberg Thanks for that very clear explanation.

    Would silencing the weak stereo track be a usable interim solution for editing?

    Unfortunately, this can only be applied to one audio clip at a time. Perhaps yet another feature request: the ability to select all clips and apply an audio effect globally. There may also be audio filters in the default  set or filters that can be added to macOS that would provide some interim relief.

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  • I've gotten used to the new "mono" workflow in SF6, even if it's more button clicks - before, it was cmd-2 and one click, now you need to unfurl the mix section, open the pan widget, set the pan widget, and click off to accept it. (I throw in the extra step now of clicking Solo, to make sure no residual noise from the unused channel gets mixed in.)

    I do like the addition of the solo button, pan controls, and per-channel volume that is separate from the master volume for the track, as I can do balancing in the mixer widget and fades with the master levels without having to remember "this track was loud; remember to fade from 85 to 0, not 100 to 0."

    However, the current mixer implementation is so inconsistent and buggy, it can be a real distraction. To wit:

    - SF sees my external audio interface as 2 channels, which it deems to initially pan left and right. However, it sees my computer audio (recorded at the same time) as 4 channels, which it pans all to the center. Why the different default treatments? Pick one. (Or better, make it user-configurable. Or an old feature request: Let the user create a library of preferred audio or video clip or action settings that we can recall or apply with a click of a button in a floating UI.)

    - I cannot tab out of or click off of the local volume levels in the mixer; I have to explicitly press Return. Which is a pain, especially as there are two to four fields (see above) you want to set together. Dismissing the panning widget is similarly frustrating. These fields should work the same way as other data entry fields - clicking outside the data entry box, or pressing Tab, accepts the edit.

    - BTW, really could use numeric confirmation that pan is indeed centered. It does at least have a wide "detent."

    - Worse of all: SF will occasionally, randomly forget the mixer settings after an edit. I can pre-set a track to be panned to the center, L channel solo, etc., and after a clip split, the mixer section the UI will disappear for the segment after the split, and the panning reverts to the default (hard L/R in this case). I have to re-create the segment after the split to regain the mixer controls.

    - Audio waveform drawing can be incorrect after an edit. The case where it draws wrong most often is if you have a track with screen capture and computer audio. Splitting it to a silent area and time stretching the segment can cause a bogus waveform to be drawn. (There's also the old bug where there will be a taller-than-it-should-be waveform "nub" drawn in the frame after the split after some edits.)

    This new functionality certainly feels like two steps forward, one back (or two, or three) back.

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  • Chris Meyer do report this using the form. BTW I don't think everyone experiences what you do. My computer audio is recorded as two channels, stereo so there may be configuration related issues that need to be examined.

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  • @Frank Lowney - Silencing would solve a neighbouring problem with SF always recording 2 channels: When you forget to reduce gain on the "non active" channel. I.e. it contains un-necessary noise. We only had that problem in one project of 50 this year – where a teacher recorded to much noise on the other channel.

    But: If you are going for this I believe you should name it following audio conventions: "S" is solo and "M" is mute. So it should be "M".

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  • Matthias Hombauer I believe that Mute in SF acts on the entire track (both channels) and to Solo one track silences the other(s). The effect of soloing is only obvious in the Audio Action view only during audition. Perhaps there should be a little green check mark at the end of the equalizer bar for the soloed channel and a little red x for the silenced channel.

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  • Coming into this late. Trevor's fix works beautifully! But I also found that IF I select the Filter: Remove Background Noise, I get TWO channels. Then I move that slider down as low as it will go. Not sure if this is a better solution than Trevor's but thought I'd ask: Why does selecting this option provide a 2nd duplicated track that fixes the issue? 

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  • It  might help to know how ScreenFlow conditionally responds to various audio inputs. In another thread, I established (by experiment) that mono input (external FW iSight cam/mic) becomes two channel stereo panned hard L and R in ScreenFlow. How and why does that happen?

    It is very difficult to find a USB mic that claims to provide stereo input. Is that because most don't? The only one I know of that makes such a claim is the Blue Yeti. Even with such a claim, there cannot be much separation with a single speaker. True stereo requires separation and that normally means two (or more) mics. Then there's "dual mono" and various "fake" stereo techniques to confound our understanding of the soundscape. So how does ScreenFlow respond to these less than genuine, less than optimal mono and stereo inputs?

    As this and other, similar threads demonstrate, our understanding of ScreenFlow audio recording is confined to "black box" analysis and that's not good enough.

    Telestream could help us all do better by publishing a white paper on audio recording in ScreenFlow that reveals the logic that governs the way that ScreenFlow perceives and then handles the wide variety of possible inputs. This is especially important  now that those inputs can have many more than two channels.

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  • Andrew Rodney Please describe your source and what ScreenFlow is seeing before you use the Remove Background Noise filter. That shouldn't change the channel config.

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  • Frank Lowney do ask for such white paper. Now, with the multitrack system and the variety of input possibilities it may clear up things.

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  • @Craig. I'm using a unit given to me called a Alesis i02 with a single mic. In ScreenFlow I see the audio on only one track (Mono) as I saw in the past with all the older versions of ScreenFlow I've used. IF I select the "Remove Background Noise" check box, the audio now appears in 'both tracks' (Stereo). But again, Trevor's suggestion produces the desired results upon Export. I'm just not sure why using that filter does the same and IF with the slider down as low as it can go, what the differences are in the two 'fixes'. 

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  • Andrew Rodney using the Remove Background Noise filter shouldn't change a single channel to dual channel. Please do report the issue.

    ScreenFlow Support Form

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  • CraigS as far as I'm concerned it's not a bug, it's a feature! As to why it does this, you should ask engineering.

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  • Andrew Rodney it shouldn't change channels but if you like it certainly don't request the change. It may in the future if they catch it or if someone else reports it.

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  • My microphone records in mono so I need Mix to Mono. I just submitted a feature request asking for it to be brought back. I can't believe they got rid of it in the first place. In the meantime, Camtasia has "Mix to Mono" in case you want to check out Screenflow's competitor.

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  • Dan Rodney Please understand the developers didn't actually get rid of it. They rewrote the way audio is handled and in order to handle multitrack sources the previous version of mix to mono could not be implemented. What may happen is a new way to do something similar.

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  • OK, so they rewrote the feature instead of getting rid of it. New features may have been added, but Mixing to Mono seems to have got lost. Unless I'm mistaken, there's no simple way to get the same effect in Screenflow 6, right? Forgive me if I missed it in this thread.

    Why do I care so much? Because it's essential for someone (like myself) with a mono mic. It seems like an oversight that wasn't considered. I get it, mistakes happen. I just hope to see the feature come back or I'll need to use another screen recoding app.

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  • Actually Dan, the 'fix' for me worked just fine: Export the video and select the Mono option (radio button). Like you, I only have a mono microphone but doing the export this way produces the necessary fix. It's not intuitive nor very discoverable so I think a better fix would be nice. But it works. 

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  • Dan Rodney They have to code a new way to do mix to mono because ScreenFlow supports multitrack input now. Mix to mono is specifically two track to one track. You wouldn't see a feature like that on a 16 track mixing board for example. Currently you adjust the pan pots as you would on a multitrack mixer. Obviously that takes a bit of work. They're investigating how they might make this simpler.

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  • Andrew Rodney Fixing in export doesn't help when you have to edit and listen to audio in one ear.

    CraigS  Thanks.

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  • Dan Rodney I have no difficulty editing audio from one channel as one channel and I provided a tip to hear mono on two channels too!

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  • I'd actually prefer it be a preference we set up either on how we want audio handled on recording (dream implementation: enable/disable inputs for a chosen device; decide if we want them merged into a mono or stereo file or broken out into individual mono tracks), or even when we choose what to recording in the Add Recording dialog.

    A secondary solution would be an action to set the pans on a track to center rather than L/R.

    Either way, the extract audio channels command should then mute audio on the segment they were extracted from. I got caught out by the distortion caused when you leave it enabled, and now have doubled-up audio.

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  • The approach I took to this situation was to move away from mono recording toward stereo. This can be done inexpensively simply by purchasing another of the same kind of mic you have (mine is a Samson C012) and setting them up as an aggregate device on your Mac. Because it is impossible to know in advance what your audience is using to play your audio, stereo is the better option in terms of assuring a good audience experience. 

    That said, the panning method described here works and could be made easier to use either with a hard wired button or with scriptability. These options are not available yet but, given the demand for this feature, I will not be surprised to see one or both of them in the near future.

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  • Chris Meyer very interesting suggestions. Please do make the feature request (use form I posted further up this thread).

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  • Frank Lowney do, of course, let the developers know your preference or perhaps rank your preferences.

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  • Frank Lowney Stereo is not always a proper choice, nor inexpensive. I have a very good quality $250 Shure mic that is no longer made (so I can't even buy a second). It's mounted on a boom arm to be out of the way, so I can better work on a computer for my recordings. Mounting a second mic would not an option, an talking proximity to both would be a challenge even if it was.

    But the bigger issue with stereo for voice is the possible side to side movement. Mono can be great for voice because it eliminates the need to worry about sound panning distractions.

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  • For voice into ScreenFlow I often use a Beyer Dynamic MT88 dynamic mic into an MXL XLR to USB device. ScreenFlow sees is as Mono (a single meter) yet once recorded, plays as dual mono as the pan pot is automatically center panned.

    Single Channel Mono Source (Mic XLR to USB)
     

    Single channel mono source, pan pot is automatically center panned so the mix output is dual mono
     

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  • CraigS, you are a fantastic resource, and very much appreciated. Unfortunately, there are other elements of working with the company that are not as...immediately rewarding, shall we say.

    I'm using the bug report/feature request form to enter some of the issues discussed earlier. Unfortunately, it requires me to enter a lot of information not at my fingertips (including my serial number and support contract number), and it forgets this information each time I enter it - so I have to re-enter it (as well as country, state, and other things not relevant to filing a feature request).

    Additionally, once you file one report/request, it drops you off at a page that lacks any obvious link to go back and file another report or request.

    Both discourage is from entering multiple bug reports or feature requests - which may cut down on the support burden in the short term, but which seems like bad planning in the long term.

    Could the web programmers at least add cookies to this page so we don't have to keep re-entering all this info every time we're trying to help out by filing requests?

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  • (Yes, I'll file a bug report for that...)

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  • Chris Meyer Yup you can even file reports about the web page functionality.  I do all the time. 😉

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  • I ran into something in Sierra that I don't recall seeing before. In the Accessibility pane it is now possible to select "Play stereo as mono" but it doesn't appear to have any effect on recording or playback in ScreenFlow. I was surprised that playback in SF was unaffected.

    When I first saw it I thought that it might provide relief for those who prefer to edit in mono. Perhaps a bug report to Apple would be in order.

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  • CraigS I have in the past, and I just did again.

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  • Frank Lowney Interesting. You'd think it would impact anything using system sound. I may need to investigate that.

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  • I can't tell you how much I hate this.  I have wasted hours trying to solve it.  I often import skype conversations to edit in screenflow It is one track and when one person speaks the channel is mono and the other it is stereo.

    I used to solve the problem with one click.  Now I cannot solve the problem at all.  I tried doing it on the export as reported above, but the volume levels are way off.  Is there an easy way to use version 5 again?

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  • Megan Duma I'm not sure I understand your description. If the source of the audio is system sound (which Skype runs through) all the audio would be mono. If the audio came from an external device (webcam mic, etc) it could be stereo. Many webcam mics are stereo and that would be the correct way to record them.

    You may also be confusing channels and tracks. An audio source can have multiple channels. Each audio source would be on a separate track and one track most certainly can be stereo and the other mono depending on the source.

    I'd like to help but you're going to have to provide more detailed information as if you wanted someone to build a matching setup.

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  • I use Tascam us-2x2 Sound Card. support two Mic, but i use only one mic.

    In ScreenFlow display two channel, but other channel is mute.

    I want  Record Audio from support one channel.

    Thx

     

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  • li ScreenFlow is seeing whatever the sound device sends it. You'd have to control that in the device or, otherwise, center pan (so it is dual mono).

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  • CraigS  I want Recording mono auto mix dual mono.

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  • achair Dual Mono would show two channels each with the same audio. Apparently ScreenFlow is only detecting audio in the first channel.

    Test in Apple's GarageBand and tell me what it sees (include screen shot if possible)?

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  • CraigS I don't use Apple's GarageBand.

    I Hope ScreenFlow  can  one channel(mono) mix two channel (mono) in New versions.

    My Sound Card support two Mic (left Channel and  right Channel), but I use only one mic, in ScreenFlow detecting two Channel, but left channel speak,right channel mute.

    Every time, I manual operation all clip (one mono mix doual mono). I speak a clip and operate this clip. expend time.

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  • achair I'd like you to test in GarageBand to see how your card is handled by Apple's software. GarageBand comes installed free on all Macs.

    It's possible ScreenFlow is seeing the audio as it is presented to it though the driver and/or the OS sound system. If that's the case then you would have to center pan the audio after capture.

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  • CraigS I don't know how to use this GarageBand. Capture two screenshots. If need more screenshots, please tell me.

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  • achair GarageBand shows a single channel, center panned. It could be GarageBand throws out the empty channel.

    Do a recording in ScreenFlow and look at Audio Mix and tell me what you see or post a screen shot like this. Does Audio Mix show 1 or 2 channels?

     
     

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  • CraigS  default shot

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  • CraigS i mix channel 1 center. 

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  • achair Thanks for that. ScreenFlow is seeing it as a stereo pair with the channel 1 audio panned left.

    Fill out the form and link to both the GarageBand and ScreenFlow screenshots to show our technician how the audio is handled differently.

    ScreenFlow Support Form

     

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  • CraigS Thank you.

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  • achair You're welcome of course.

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  • CraigS How long reply to me, email to me?

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  • achair You should get a case number in one day or so.
    For feature request it can take some time to evaluate. You can send email with case number and ask for status update.

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