Why is my Desktop freezing with virtual sets

I have Wirecast pro and just got the virtual sets which I use with a Windows new Desktop with lots of space. However, I have the virtual sets freezing when I am trying to navigate from one tab shot to another. However, it seems to work well when I am not using any of the virtual sets. 

What might be the cause of this and how do I fix it? 

Thank you,

Patrick

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  • Wirecast 8.3?
    Windows 10?
    Virtual Sets that came with Wirecast or an add on pack?
     

     

    Patrick said:
    I have the virtual sets freezing when I am trying to navigate from one tab shot to another.

    Please describe "tab shot." Going from one shot to another in Master Layer, between Master Layers, Shot Layers in a given Master Layer Shot?

    If you can provide a screen recording it would help me see the problem.
     

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  • CraigS  

    Thanks Craig for getting in touch. 

    I use Wirecast 8.3, Windows 10, Virtual set pack that came with wirecast the Studio 188.

    Sorry I could not get a screen shot but have attached an image with with annotations.

    I realized the wirecast app is slow from the very beginning when I open the app.

    When I use my MacBook Pro, I do not have the same issue.

    The only other app I use with the windows is the Sparkokam app to connect my Canon DSLR camera to be able to livestream with it on the windows Desktop.

    Patrick

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  • The specs of your PC may play a role please post that in detail.
    Test without Sparkokam to see if that's impacting the behavior. Reboot and create a new document with just a virtual set and maybe a webcam.

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