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No Audio on Screenflow recording

MasOS High Siera - Version 10.13.3

Screenflow Version 7.2 (30256) 

There is no sound on my recording after upgrading to Screenflow 7

For the life of me, I can't work out what's wrong...

... your help would be appreciated

Thanks

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  • I can't record anything til I get an answer

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  • MarksNZ In High Sierra you have to give the operating system permission to install the audio driver. Please read the following instructions.

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  • CraigS  See screenshot

    Audio drivers aren't showing.

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  • MarksNZ You should have that window open when you install the driver. Uninstall the driver using ScreenFlow Preferences and then download and install again with Security & Privacy open.

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  • CraigS I did that but it never showed permission at Security & Privacy open

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  • CraigS I uninstalled the audio driver then installed again with Security & Privacy open. Permission never showed.

    However, it seems the audio driver may not be installing correctly as it no longer has "Uninstall the driver".

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  •  CraigS

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  • I also am running MacOS 10.13.3 with Screenflow Version 7.2 (30256).  No audio.  I followed all your instructions, uninstalling and reinstalling the audio driver, even doing so in a new administrator account.  Still no audio.

    Like the others, I was never given a choice to approve anything in the Security and privacy Settings.  Screenflow is now useless to me.  I want it fixed or I want my money back.

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  • MarksNZ  and Ed Powell  we're working on a new audio driver. Try downloading ScreenFlow Beta 7.3 and test that. Make sure you've installed its audio driver as its different than the one used in 7.2.

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  • CraigS Thanks, that fixed the problem. I can now record audio.

    Whew!

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  • MarksNZ ScreenFlow 7.3 was officially released shortly after I made the post. You're welcome of course.

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