"file can harm your computer..."

I just downloaded Switch Player ($9.99 version) using Chrome and I get this message: "This type of file can harm your computer. Do you want to keep Switch-4.1.1.dmg anyway?" 

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  • Did you download it from our website? Here? or Here?

    Switch from our website is perfectly safe.

    • Please include the link you downloaded it from
    • The OS version
    • The Chrome Browser version you used
    • A screen shot of the warning message

    So we can investigate.

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  • Chrome Version 64.0.3282.186 (Official Build) (64-bit). macOS High Sierra Version 10.13.3 (17D102)

    Here's the link I downloaded from: http://dynamic.telestream.net/downloads/download-switch.asp?prodid=switch

    Finally downloaded using Firefox (from cnet.com) with no problems. Screenshot attached

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  • Ron Starr Thanks for providing that information.

    Please do fill out the support form and send in those details. When you get the case number by email you can email back the screenshot.

    I tested on same version of Chrome and macOS and didn't get the warning though.
    Do report just in case there's another variable such as a specific Chrome preference setting.

    Switch Support Form

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