Wirecast gear operating noise

Hi Craig thanks for your quick response and suggestion.  It was before using wirecast without anything extra running. Simply after pushing the power on button.  I'll try it again with running wirecast, will check cpu usage and let you know how I get on.  

Please see movie file attached for a quick recording following your instructions above.  I've not edited the file in any way.  Your feedback is much appreciated. Thanks for your support.

Thanks very much Craig.  I've done that now.

David M. Hi David I experienced the same disappointing experience.  The noise level of the fans in the Wirecast Gear unit compared to an iMac is shocking.  I was particularly frustrated as I want to use the gear unit in a studio environment to record and broadcast live acoustic instruments and vocals, so background noise is unwanted.  In the end I installed a low noise acoustically insulated server rack unit which cost another $2000.  This helps a lot as long as we don't turn on the cooling fan for the server rack while I'm recording is broadcasting.  I hope that Telestream will learn from this and in will install quiet fans in new models of Wirecast Gear.

Anthony Amore Hi Anthony Telestream could not resolve this problem.  Please see my response in the associated post. 

Yes I have the software on an iMac and prefer to use it when possible.  Though I have found that Wirecast Gear has more processing power and so it's better for broadcasts with multi sdi cameras and multi mic recordings.  

I was also told by Stephen that I could not replace the fans as that would void the warranty.

 Craig I think you have to share all these comments with your developers.  I haven't seen the marketing video stating that the fans are super quiet.  I did a decibel test and found that they came in 47 - 49.  That is not quiet in a recording studio.

Stephen's solution is is to put all gear in a rack mount and use one highly directional mic immediately in front of the mouth of a presenter in the room.  That seems to work well for his set up, but if you want to do more than have a single presenter broadcasting live, then the noise is a major problem in a studio environment.  

There were only 2 possible solutions:

1. put the wirecast gear in another room and run the cables through the wall, or

2. use an acoustically insulated rack mount without switching on the cooling fans when recording or broadcasting with wirecast gear.  That's what we have done and the decibels reduced to 34 - 36.  Combined with cardioid directional microphes such as Stenheisser MK8,, that works ok for us.