We can’t connect to YouTube account
For many days we went to live streaming to Facebook and YouTube. The accounts are correctly authenticated, suddenly I can not connect to our YouTube account even when the streaming Icon In WC shows a green Permanent color, but in the live videos @ YouTube studio nothing went live. How Can I fix this?
We have a Wirecast 13.
now we face another Issue, The audio seems to crack at certain points On the live recordings and at other times it doesn’t. It is urgent that we fix this, thanks
Any Arias said:
can not connect to our YouTube account even when the streaming Icon In WC shows a green Permanent color, but in the live videos @ YouTube studio nothing went live. How Can I fix this? We have a Wirecast 13.
The current version of Wirecast is 13.1.3. Please check that and update and test in a new document if necessary.
I'd need to know how you are setting up your stream to YouTube.
Can you do that (to YouTube only, not Facebook) and screen record it so I can follow your steps?
Since it was previously working and has since stopped it might be related to changes YouTube might be making or an issue you're running into because something has changed in how you are setting up the stream to YouTube.
Attached is a video that shows good streaming signal but the video never appears in the live videos on YouTube.
WC streams to Facebook and YouTube at the same time, but when the problem began, we went to Facebook or to YouTube only but it’s doesn’t work separately , YouTube don’t go live. Finally I opened YouTube/go live/stream now classic, and the stream key revealed was the same as the one that appear in WC. But if I don’t open this page on YouTube it never going live. At the beginning it wasn’t necessary, I just needed to refresh and the link was automatically correctly.
CraigS Any Arias having the exact same issue with authenticating Youtube... was the fix found? Running the latest version of Wirecast that came out last week. I had to reset Wirecast preferences which is my go to when I’m dealing with bugs and when I went to configure my YouTube encoder, I ran into several issues... I can’t figure out if I’m just missing something but it will not allow me to set up a “live now” event, it only lets me schedule an event. And even weirder when I do schedule an event, it resets the date back to a date in the past when I click save. And then I’m having the same issue as Arias in that I can no longer stream to YouTube without YouTube creator being open even though the stream key matches up perfectly. It says Wirecast is streaming properly but it is nowhere to be found on YouTube unless Creator is open. Thanks so much for any help guys!
Hey CraigS Thanks for the tips but still having some issues... Running Wirecast 14.4 and started with a completely fresh document. I'll attach a screen recording of what is happening... every time I go to edit the Youtube event (just titling it), the event date always defaults to December of 1979. Wirecast makes me change it to a future date of course and as you will see in the video, it gives me this exact pop-up error every time so I can't ever edit or create an event. Thanks for the help!