Guests missing from my feed, but others can see them

Have an interesting problem on 14.1.0

I was in the middle of a Rendezvous recording session with 4 guests. After about 30 minutes, all of a sudden, one of the guests disappeared from my feed and all associated shots just showed a black screen and I had no audio.

BUT the other guests that were on could still see and hear that person. I had then reconnect and the same thing occurred.

Luckily this was prep for a live show for tomorrow, but I cant have this happening during the show.

Guest was connected on their computer via WiFi from home using Chrome. Guest is super VIP CEO (bosses, bosses, bosses, boss) and I'll really not be able to ask more questions on their setup. 

Any suggestions?

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