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Export doesn't completely fade to canvas color at the end

When I export a video which has a fade out at the end, the fade out doesn't fully complete. You still see a bit of the video instead of a solid canvas color (light blue in my case). It's like the export finishes a few frames too early.

When playing in Screenflow, it all works well. Just the export has this problem.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 mth ago
    • Reported - view

    There may be a technical reason for that. The last frame may be the end of the transition and not the canvas. You may want to do a fade-to-color transition instead.

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    • CraigS Never had this problem with Screenflow 9. The export always faded out completely, as expected. Seems like a bug to me. Will see if I can find a workaround for now.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 mth ago
      • Reported - view

      Mark de Jong If it's a bug we'd need details to try to duplicate it.
      What type of clip and which transitions and any modifications?
      Otherwise giving us the document or a short sample (since you should be able to create a small document with just the issue) would be easiest for us to verify the issue. I could do the test and post he results back here for you to see if needed.

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    • CraigS Ok, attached is a document with just the end in it. When I set an In point and Out point and export that (Export Selected Range...), it does fade out completely in the export. But without the in/out points, the fade out is not complete.

      PS: the file is too large to attach (90 MB). Is there another way I can send it to you?

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 mth ago
    • Reported - view
    Mark de Jong said:
    PS: the file is too large to attach (90 MB). Is there another way I can send it to you?

     Perhaps a Dropbox link or similar. Thanks for doing that.

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    • CraigS Here it is: https://we.tl/t-DfWxNKOCMX

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 mth ago
      • Reported - view

      Mark de Jong Thanks for that. Yes I can see the overlap in the last frame when exported
      but although I can't do a perfect match
      I see the overlap in ScreenFlow 9.0.7 as well when I test.
      Can you test in 9.0.7?


      This is 9.0.7 with your clip and matching the background color (used eyedropper to grab yours)  and dissolve (matching the duration). I can see the Logic Pro interface on the last frame.

    • CraigS Maybe it was always like that then? I don't have Screenflow 9 anymore. I did a project a few years ago with version 9 and I thought I never saw this issue back then. Workaround for now seems to set the In and Outputs to start and end of the project and then export that.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 mth ago
    • Reported - view
    Mark de Jong said:
    I don't have Screenflow 9 anymore.

     This link under Previous Versions. If you put it in a folder in Applications you can have both 10 and 9 installed.
     

    Mark de Jong said:
    Workaround for now seems to set the In and Outputs to start and end of the project and then export that.

    Or maybe adding a full frame annotation matching the color of the background.

    I do want to see if the developers can improve this possibly by adding a fade-to-color effect (in which the color can match the background). FLOW-11557

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 mth ago
    • Reported - view
    Mark de Jong said:
    But it's only an export problem. In Screenflow it looks good.

     I believe a variation of this is common in many editors. For technical reasons, an editor works with the start of the last frame but you see the end of it on export. That's part of why you often see YouTube Editing tutorials back up one frame to add a final keyframe. 

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  • CraigS Thanks, I'm starting to getting it. Will see which of the options I will use to correct this. I lean towards setting In and Out points. That's the fastest way I think.

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  • The In and Out point method didn't work (still no complete fade), but adding an annotations clip at the end did the trick. Didn't have to adjust anything in the annotations clip. Somehow it has the same color (transparant?) as the canvas. So this is solved for now :-)

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 mth ago
      • Reported - view

      Mark de Jong Yup. One of these little editing software cheats. I've done this as well.

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