Keystrokes not showing.

Hey gang. I’ve tried all of the usual fixes for the keystrokes not showing on a Mac with SF 9 and Big Sur. I can’t figure out how to add the “helper app” to the accessibility options. Can anyone help me to get keystrokes to show? (note: modifier keys DO show, and yes I have check the correct option to show all keys)



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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
    • Reported - view

    Uninstall and Reinstall 9.0.6 which is required for Big Sur. If you attempt to use an Accessibility feature such as show Keystrokes it may then show in Privacy & Security unchecked.

    Otherwise try this:

    Steps to manually add the ScreenFlow Helper:
    1. Open Apple System Preferences > Security & Privacy > Privacy tab
    2. Click the lock to make changes.
    3. Highlight "Accessibility"
    4. Open a Finder window > Applications
    5. Right-click on ScreenFlow 9 >Choose "Show Package Contents" > Contents Folder > Library > Login Items (this will show "ScreenFlow Helper")
    6. Drag ScreenFlow Helper into the Security & Privacy window.
    7. Restart your machine and test the functionality.

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  • 2 yrs agoLast active
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