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Would Virtual Camera Out flag Copyright Music? (Long shot)

This is a long shot, but figured I'd start here as I enter down a rabbit hole of diagnosis.  We recently switched to Wirecast to streamline our setup a bit, as we do a lot of webcast replays thru Zoom (previously we still used Zoom, but with a Tricaster). We ran I believe 2 webinars in the past week, and before our webinar we play a 15 minute Intro Video, with fairly basic stock music. (PLEASE NOTE:  The music predates my time here. I'm told this is licensed, but, at the moment can't confirm plus it may not surprise me if it was some loosey-goosey 'free for personal use' type music website license). We ran 2 webcasts with Wirecast, which went fine.

However yesterday we had no audio?!  A total fear, I was checking my settings, panicking, switched PC's even, still no audio. When the 4pm start time came, I took the main webinar video Live regardless.

Suddenly, the audio of the person speaking did come thru?  Odd, I thought maybe coincidentally I changed a setting too which made it work. Afterwards, I tested 3 or 4 old webinars and their intros, the webinars all played audio, but the intro videos did not. With that said, while it would seem this is a Zoom side flag, I will say they've been using Zoom for about 2-3 years, and had the same music each time (previously we ran replays thru a Tricaster into Zoom), and it never got flagged. Yet, a few days into Wirecast, we were flagged. So while its entirely possible Zoom recrawled or updated their copyright library, or the music holders recently submitted it, it just seems coincidental, so I thought I would ask. We did try other music & mp3s, did not seem to go thru when anything musical.

TLDR: Never flagged using Tricaster, Flagged 3 days into using Wirecast. Is this an unfortunate/likely coincidence?

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view

    Wirecast isn't capable of flagging sources. 
    Only online copyright bots or attentive humans can do that. And neither is going to pay attention to delivery method.

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      • CPMed
      • 4 mths ago
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      CraigS Thanks, yeah like I said I didn't think that'd be the case. The whole couple days after switching seemed coincidental tho. Thanks anyway

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      CPMed 👍

      And if you get flagged while using Wirecast's stock media/music we assist with resolving it.

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      • CPMed
      • 4 mths ago
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      CraigS Thanks, I did do a test using it, and that does not come thru either?   Yet as soon as we go back to speaking the audio plays.  (Audio levels do show in Wirecast when in Program/Live for music, just never comes thru in Zoom).   Before we ask you go thru the help of assisting for Wirecast Stock Music,  do you know does Zoom (occasionally) flag an entire account, preventing ALL music from coming thru, yet allowing speech? 

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view
    CPMed said:
    Audio levels do show in Wirecast when in Program/Live for music, just never comes thru in Zoom).

     That would be Virtual Mic not Virtual Camera.
    But that would mean no audio comes through.
    Without more details there's conflicting or incomplete information.
    As far as Zoom, Virtual Mic carries all audio from Wirecast. It can't be selective.
    If you can see the meters move and hear the audio in Wirecast monitor than Wirecast is making the audio available. This would be different if the music were missing in Wirecast. As far as I know Zoom doesn't flag music at all given it's a communication tool. If you stream from Zoom than the service being used could flag it.

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      • CPMed
      • 4 mths ago
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      CraigS Thanks, yeah it really is odd. As I said we had no audio, so I pushed to webinar video live to continue working on troubleshooting, when viola, audio came thru. Afterwards we tested numerous variables and anything music, doesn't play. Anything speech, plays.  I gotta think its some sorta flag, until anything shows me otherwise.  We have some time off without any to run, plus audio for the Intro Video isn't necessarily mandatory. Thanks tho for your help. 

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      CPMed Flags are only an issue on CDN. Neither Wirecast nor Zoom would flag anything internally. Audio codecs and settings can be a factor if you're using stock music. 

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      • CPMed
      • 3 mths ago
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      CraigS I think its ended up being a Zoom Noise Cancellation setting?!  I wouldn't have thought this was for pre-recorded music, moreso for live acoustic guitar, piano, violin etc. With heavy noise & echo.  But seems when I set it to Low it plays?   Odd, I changed some settings along the way, but would typically revert them back if it didn't seem to work, so this seems like the leading theory. 

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 3 mths ago
      • Reported - view

      CPMed Interesting! Thanks for noting that. One would think that should be disabled for music. 

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