
Alpha Channel Not Working...
With Screenflow 9, on a 2018 MBP, the imported media file (lower third) worked fine with alpha. After upgrading to M1Max and Screenflow 10, the alpha channel does not work. I have attached the pro res movie info from QuickTime, as well as a screenshot of Screenflow with said video's alpha not working.
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Brandon Craft said:
After upgrading to M1Max and Screenflow 10, the alpha channel does not work.Made sure you've updated to 10.0.4 from earlier versions of 10.
Do check the file in iMovie as well. There may be an issue with M1Max and Alpha channels that isn't limited to ScreenFlow. Investigation FLOW-11354 -
Brandon Craft said:
I'm on the most current version of SF.We must have the version number. Sometimes users are mistaken. Please check to make sure you're on 10.0.4.
We'd like to test the file on our systems if you can link to the file. -
Yes. 10.0.4
The file is too big to attach, but here is the shared link: https://drive.google.com/file/d/1U0rb67Ibx4pzsuH0syofQ7gYKWjtNrC_/view?usp=sharing
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David Samuel said:
If there is no planned fix I should request a refund.I'm not sure why you'd assume that. Fix is being worked on for Alpha export. We fixed Alpha Playback first because that needed to work in order for export with Alpha to work. Depending on the issue some things need to be fixed for subsequent fixes to happen. If we can get out one fix while working on the subsequent fix we do that. Otherwise, we'd end up holding up a release until all related fixes are done.