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Templates from 9 not working in 10

M1 Macbook, latest OS. 

Just updated to 10 from 9. My old templates show correctly in 10 if I just open the template.  placeholders are in place. Even saved a new copy from within 10. But after recording it's all wrong. The external cam picture is not at all placed right and cropped right. Making that template was a lot of work. Please help.

Also I always to check "the eye" to see my cam viewer before recording and uncheck record audio from computer. That should be remembered. 

 

Thanks, 

Christian

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  • Thank you for the report.  We're actively working on a fix for this issue to restore your existing templates.

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  • Thanks for your response. Having been with your product for a while now and being a user with a lot of different software, I I wish there was a little bit more of testing before rushing the release. Using an old template is a common place necessity. 

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Christian Fuchs Sorry about missing that. Working on the template fix FLOW-11152

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Christian Fuchs ScreenFlow 10.0.2 released so do confirm the fix.

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