How to Stream on Zoom with Wirecast - Audio Troubleshooting Answers

Hello,

I recently was tasked with streaming from wirecast to Zoom by a client for some online webinars. 

I had a great deal of difficulty getting the audio to work with a media file but after nearly 3 days and 9 phone calls/15 emails, I finally fixed my problems and wanted to share with you some steps to successful audio in Zoom.

First, you want to open wirecast before doing anything with Zoom. 

Once wirecast is open you want to go to the virtual camera out and select HD720p (or desired canvas size) and also make sure the Virtual Microphone is checked.  THIS IS SUPER IMPORTANT.  Then select START in the virtual camera out.

Then you want to head over to the Zoom website.

CLICK MY ACCOUNT then on the LEFT side go to MyMeeting Settings

Scroll down to where it says InMeeting Advanced and make sure (Allow users to select audio in their client settings) & (Allow users to select original sound in their client settings) are both highlighted BLUE.

THEN

UNDER ACCOUNT MANAGEMENT ON THE LEFT you will need to do the EXACT same thing as above.  Select both (Allow users to select audio in their client settings) & (Allow users to select original sound in their client settings) so they turn blue.

THEN

You must log out of zoom, and log back in.

THEN

Open the Zoom.us application and select SETTINGS in the upper right side.

UNDER THE AUDIO TAB (ORANGE HEADPHONES) 

Make sure the Wirecast Virtual Microphone is selected under Microphone section

Check the enable stereo box AND Allow option for using original sound from microphone in meeting

THEN

When you are streaming in Zoom, make sure you select the Wirecast Virtual Microphone as well as the Virtual Camera.

LAST STEP is on the stream screen in zoom, on the upper left will be a drop down menu and you want to select (Allow option for original sound)

Hope this helps others.  It would have saved me about 20 hours if this was available when I needed it.

Happy casting!

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