
Failed to load component
I realize my product is EOL, but up until yesterday it has been humming along perfectly. Now it's encoding jobs are failing, both system presets and user. The "failed to load component" message calls out a different piece depending on the preset. I have tried to perform a fresh install but no luck. I am going to try again today now that I know about the "clean script". Anyone have any insight.
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Make sure you have Episode 7.5 installer.
Make sure you have your Episode License number
Uninstall Episode.
Then search for Episode and Telestream and delete everything.
Just in case also look for the following and delete:
C:\Users\Administrator\AppData\Roaming\Telestream\Episode 7
C:\Users\Administrator\AppData\Local\Telestream
C:\ProgramData\Telestream\Episode 7
C:\Windows\Temp\Episode
C:\Windows\Temp\EpisodeCache
C:\ProgramData\Telestream\Episode 7\IOServer.xml
C:\ProgramData\Telestream\Episode 7\Node.xml
C:\ProgramData\Telestream\Episode 7\Assistant.xml
Then reboot the computer.
Then reinstall and reactivate Episode 7.5