0

Change Order "show audio meters"

Hi,

I have configurated in Vantage V7.2 audio output Eac3 5.1 as:

Ch1->L

Ch2->R

Ch3->C

Ch4->LFE

Ch5->Ls

Ch6->Rs

Based in SMPTE.

In Switch "Show Audio Meters", I can see the different order how was encoded,

Ch1->L

Ch2->C

Ch3->R

Ch4->Ls

Ch5->Rs

Ch6->LFE,

Maybe based in the named "Film Order".

Is possible decide SMPTE standard as visualization mode to have correct audio meters?

is possible to generate a layout to see the audio configuration?

I can test with "show inspector", but wasn´t possible change the Channel or Source order, and is not correct for example to see the channel 2, Center , Track 2, because it is encoded into of channel 3.

Could you please help me with this?

Thanks

Jesika

5replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 yrs ago
    • Reported - view

    Please confirm you are using Switch 4.5.2 otherwise update and check in that version.

    Switch should show exactly as you have encoded in Vantage.
    Please fill out the support form and we'll start the investigation. We may ask to look at the file and the settings you used in Vangate as well.

    Switch Support Form

    Like
    • Jesika
    • Jesika
    • 4 yrs ago
    • Reported - view

    We are using Switch 4.5.1 and not 4.5.2 due to the HEVC codec is not running, Tomorrow I will be checking it and I will send you more information, thanks for your soon answer.

    Like
    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 yrs ago
    • Reported - view

    Jesika Fill out the form link above and we'll check because Switch should show you the same as Vantage.

    Like
    • Jesika
    • Jesika
    • 4 yrs ago
    • Reported - view

    Hi Craig the case was open: case#Telestream Case 00626559    [ ref:_00Dd0hmeU._5000W1MdYWu:ref ]

    Thanks

    Like
    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 yrs ago
    • Reported - view

    Jesika Thanks. We'll investigate. The channel assignments should match.

    Like
Like Follow
  • 4 yrs agoLast active
  • 5Replies
  • 103Views
  • 2 Following